PRIVACY POLICY:

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We prioritize the protection of your personal and financial data. This Privacy Policy outlines how we collect, use, store, and protect your information, as well as your rights regarding your data.

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We collect personal information such as your name, email address, and phone number; financial information like payment details and billing addresses; technical information including your IP address and browser type; and usage data such as pages visited and links clicked. This information helps us provide and manage our services, process transactions, improve our offerings, respond to inquiries, and comply with legal obligations.

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Your data is stored on secure servers located within Bahrain, and we use encryption, access controls, and other security protocols to protect your data from unauthorized access, alteration, disclosure, or destruction. We do not sell or rent your personal data to third parties.

However, we may share your data with trusted service providers under strict confidentiality agreements and with authorities if required by law.

 

You have the right to access, correct, delete, restrict, and transfer your data, as well as to object to its processing for specific purposes. We retain your personal data only as long as necessary for the purposes outlined or as required by law, after which we securely delete or anonymize it.

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Our website uses cookies and similar technologies to enhance user experience, analyze usage, and provide personalized content. You can manage your cookie preferences through your browser settings.
 

We may update this Privacy Policy periodically and will notify you of any changes by posting the new policy on our website with an updated effective date. Your continued use of our services indicates your acceptance of the changes.

TERMS OF USE:

Acceptance of the Terms of Service:
By accessing, linking to, or using this site you confirm your acceptance of these Terms of Service (the “TOS”). Array Innovation W.L.L. (“Array”) reserves the right to amend, remove, or add to the TOS at any time. Array shall make you aware of such amendments, which shall be effective immediately. Your access, link to, or use of the Services (as defined below), after the effective date of the amended TOS will constitute your acceptance of the TOS, as amended.

Description of Services and License
Array provides features, software products, and solutions developed for its customers (the “Services”). You acquire no rights or licenses in or to the Services other than the limited right to utilize the Services in accordance with these TOS.

Third-Party Content:
As part of the Services, Array may occasionally link to or promote websites, services, content, or data from other companies or offer the user the ability to download digital files created by other companies (“Third Party Content”). Array takes rigorous steps to verify and validate the truthfulness and accuracy of information contained in the Third Party Content; however, the Third Party Content is ultimately under the control, and the sole responsibility, of the owners and operators of such other companies.

Use of Services and Restrictions on Use:
You agree that you shall not use the Services for any illegal purpose or in any manner not consistent with the TOS. You may not use the Services for any illegal purpose, for the facilitation of the violation of any law or regulation, or in any manner inconsistent with these TOS. You agree to use the Services solely for your own use and benefit, and not for resale or other transfer or disposition to, or use by or for the benefit of, any other person or entity.

Except as expressly permitted by us in writing, you may not copy, reproduce, recompile, decompile, disassemble, reverse engineer, distribute, publish, display, perform, modify, upload to, create derivative works from, transmit, transfer, sell, license, upload, edit, post, frame, link, or in any way exploit any part of the Services, except that you may download material from the Services and/or make one print copy for your own personal use, provided that you retain all copyright and other proprietary notices.

Proprietary Rights:
You acknowledge and agree that the Services and any software used in connection with the Services contain proprietary and confidential information that is protected by applicable intellectual property and other laws. You further acknowledge and agree that Third Party Content is protected by copyrights, trademarks, service marks, patents, or other proprietary rights and laws. You further agree not to resell or distribute any of the said protected information or Third Party Content to any third party or to use it in any way which may cause any kind of damage to Array or infringe on the property rights of owners of such protected information or Third Party Content.

Disclaimer:
YOU EXPRESSLY UNDERSTAND AND AGREE THAT:

YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK AND ACKNOWLEDGE THAT THE SERVICES, INCLUDING, BUT NOT LIMITED TO, CONTENT, SERVICES, GOODS, OR ADVERTISEMENTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” YOU FURTHER AGREE THAT ARRAY MAKES NO WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE SERVICE, INCLUDING, BUT NOT LIMITED TO, MERCHANTABILITY, NON-INFRINGEMENT, TITLE, OR FITNESS FOR A PARTICULAR PURPOSE OR USE.

ARRAY MAKES NO WARRANTY THAT (A) THE SERVICES WILL MEET YOUR REQUIREMENTS OR BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (B) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE, (C) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICES WILL MEET YOUR EXPECTATIONS, OR (D) ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED.

ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR, AND HEREBY WAIVE ANY AND ALL CLAIMS AND CAUSES OF ACTION WITH RESPECT TO, ANY DAMAGE TO YOUR COMPUTER SYSTEM, INTERNET ACCESS, DOWNLOAD OR DISPLAY DEVICE, OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM ARRAY OR THROUGH OR FROM THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TOS.

Termination:
You agree that Array, in its sole discretion, may terminate, change, or limit all or any of the Services, or their availability to you, at any time and without prior notice, with or without cause. If Array terminates any of the Services without cause, Array shall refund on a pro-rata basis any pre-paid unused fees for such terminated Services. You agree that you may terminate the agreement for convenience at any time without prior written notice, with or without cause. If you terminate the agreement without cause, all subscription fees already paid for future periods will be forfeited. Any unpaid fees for services already performed will be payable immediately.

Copyrights and Copyright Agent:
Array respects the rights of all copyright holders and has implemented a policy that provides for the protection of the rights of copyright holders. If you believe that your work has been used in a way that constitutes copyright infringement, please provide Array’s Copyright Agent the following information required documents:

(a) A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;

(b) Identification of the copyright work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;

(c) Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;

(d) Information reasonably sufficient to permit us to contact the complaining party;

(e) A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and

(f) A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

For copyright inquiries, please contact:

Array Innovation W.L.L.  
Email: info@array.world

Entire Agreement:
These TOS and the parties’ Array Subscription Agreement constitute the entire understanding and agreement and supersede any prior or contemporaneous agreements between you and Array with respect to the subject matter hereof.

Headings:
The descriptive headings contained in these TOS are for convenience only and shall not affect the meaning or interpretation of these TOS.

Partial Invalidity:
If any provision of these TOS is invalid, such invalidity shall not in any way affect the validity and enforceability of all the other terms and conditions of the TOS.

Governing Law:
These TOS shall be governed by, and construed in accordance with, the laws of the Kingdom of Bahrain.


Standard Operating Procedures

Array Innovation W.L.L. adheres to a set of standard operating procedures (SOPs) designed to ensure the highest levels of service quality and operational efficiency. These SOPs include, but are not limited to, the following:

1. User Authentication and Access Control: All users must be authenticated before accessing Array’s services. Access control mechanisms ensure that users have appropriate permissions based on their roles.

2. Data Security and Privacy: Array implements stringent data security measures to protect user data from unauthorized access, breaches, and other security threats. Privacy policies are in place to ensure user data is handled responsibly.

3. Service Maintenance and Updates: Regular maintenance schedules are followed to ensure the smooth operation of all services. Updates and patches are deployed promptly to address any issues and enhance service features.

4. Incident Management: A structured incident management process is in place to respond to and resolve any service disruptions or issues quickly and efficiently. Users are notified of incidents and their resolutions in a timely manner.

5. Customer Support: Array provides comprehensive customer support through multiple channels, including email, phone, and online chat. Support requests are tracked and managed to ensure timely resolution.

6. Compliance and Audits: Array conducts regular audits and compliance checks to ensure adherence to legal, regulatory, and internal standards. This helps maintain the integrity and reliability of services.

7. Continuous Improvement: Feedback from users is actively sought and analyzed to drive continuous improvement in service delivery and operational processes.

By following these SOPs, Array Innovation W.L.L. ensures that it delivers reliable, secure, and high-quality services to its customers.

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